DesiCity has a strict policy regarding Deceptive Practices which outlines the expected behaviour and standards on DesiCity. This Policy applies to all types of customer and seller behaviour on our platform, including but not limited to images, comments, descriptions, reviews and interactions with DesiCity, other brands and customers. Our Deceptive Practices policy is key part of our broader suite of policies and are regularly evaluated to maintain pace with emerging challenges.
We enforce this policy using a combination of human reviewers and machine learning, and apply them to everyone equally – regardless of the subject or the creator’s background, political viewpoint, position or affiliation.
Our policies aim to make DesiCity a safer community while still giving creators the freedom to share a broad range of experiences and perspectives.
Intentionally misleading customers is prohibited by DesiCity, as outlined in our Buyer Policy and Seller Policy.
There are multiple types of methods to mislead customers, including but not limited to the seller carrying out the below examples:
Transactions and reviews between friends and family are not considered deceptive as long as they reflect the honest, unbiased opinion of the buyer and meet the following criteria:
If a seller violates this policy, they risk removal of their shop and products, with a 12 month ban from the platform and an email to inform the seller.
If this is your first time violating our Community Guidelines, you’ll likely get a warning with no penalty to your shop. If it’s not, we may issue a strike against your channel. If you get 3 strikes within 90 days, your shop will be removed from the platform.
We may terminate your shop for repeated violations of the Community Guidelines or Terms of Service. We may also terminate your shop after a single case of severe abuse.